Introduction

DesignTech Global (“we”, “us”, “our”) operates designtechglobal.com and provides architecture, engineering, BIM and visualization services. This policy explains what personal information we collect, why we collect it, and the choices you have.

By using our website or engaging our services, you agree to the practices described here. If you do not agree, please stop using the site.

Information We Collect

We collect only what we need to respond to you and deliver work:

• Information you give us — name, email address, phone number, company name and any details you include in a contact form, quote request or project brief.
• Billing information — billing name, address and tax identifiers where an engagement proceeds. Card details are handled directly by our payment provider and are never stored on our servers.
• Project material — drawings, models, scans, photographs and documents you share so we can carry out the work.
• Technical data — IP address, browser type, device information, pages viewed and referring URLs, collected automatically.

How We Use Your Information

Your information is used to:

• Respond to enquiries and prepare quotes and proposals
• Deliver, manage and support the services you engage us for
• Issue invoices and process payments through our provider
• Communicate about your project, including updates and reports
• Improve our website, services and client experience
• Meet legal, tax and accounting obligations

We do not sell, rent or trade your personal information to third parties.

Cookies & Analytics

Our site uses cookies and similar technologies to keep the site working properly and to understand how visitors use it. These fall into two groups:

• Essential cookies — required for core functionality such as security and form submission.
• Analytics cookies — help us see which pages are useful so we can improve them.

You can block or delete cookies in your browser settings. Some parts of the site may not work correctly if essential cookies are disabled.

Sharing & Disclosure

We share information only where necessary, and only with parties bound to protect it:

• Service providers — hosting, email, payment processing and analytics partners acting on our instructions.
• Professional advisers — accountants and legal advisers where required.
• Legal requirements — where we are obliged to disclose by law, regulation or valid legal process.

Data Security

We apply appropriate technical and organisational measures to protect your information, including encrypted connections, access controls and restricted internal access on a need-to-know basis.

Data Retention

We keep personal information only as long as needed for the purposes described here, or as required by law. Project files and correspondence are typically retained for the duration of the engagement and for a reasonable period afterwards for reference, warranty and legal purposes. You may request earlier deletion where no legal obligation requires us to keep it.

Your Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information
• Object to or restrict certain processing
• Request a copy of your data in a portable format
• Withdraw consent where processing is based on consent

To exercise any of these rights, email us at designtechglobal7@gmail.com. We will respond within a reasonable time.

Client Confidentiality

Project material you share with us is treated as confidential by default. We do not publish, share or reuse client drawings, models or documents without permission. We are happy to work under your NDA on request. Where we wish to feature completed work in our portfolio, we ask for your written approval first.

Children's Privacy

Our services are directed at businesses and professionals. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with information, contact us and we will delete it.

International Transfers

We work with clients worldwide, and your information may be processed in countries other than your own. Where that happens, we take steps to ensure your information continues to receive an appropriate level of protection.

Changes to This Policy

We may update this policy from time to time to reflect changes to our practices or legal requirements. The revised version will be posted on this page with a new “last updated” date. Significant changes will be communicated to active clients directly.

Contact Us

For any question about this policy or how we handle your information:

• Email: designtechglobal7@gmail.com
• Website: designtechglobal.com
• Hours: Monday – Friday, 9:00 – 18:00